OSWORKS — Business Systems. Managed.

Terms & Conditions

Terms of service, operational commitments, and engagement policies governing OSWORKS systems management.

Last Updated: August 29, 2026

1. Overview & Service Scope

These Terms & Conditions (“Terms”) govern the business systems management services offered by OSWORKS (“we”, “us”, or “our”), a REALSME Ventures Platform operating out of Chennai, Tamil Nadu, India. OSWORKS provides technology auditing, cloud infrastructure setup, access control security, automated backup verification, and continuous managed support for business clients.

2. 100% Client Data Ownership & Zero Lock-In

All business data, cloud file hierarchies, domain registrations, software subscriptions, and administrative user credentials established or managed by OSWORKS remain the 100% exclusive intellectual property of the client. OSWORKS claims zero ownership or proprietary lock-in over client systems.

3. Client Responsibilities & Access Authorization

To enable effective management of your operational systems, clients agree to:

  • Provide designated administrative authorization necessary to audit, configure, and maintain business cloud accounts.
  • Enforce employee compliance with established security policies, password manager usage, and multi-factor authentication (MFA) protocols.
  • Promptly notify OSWORKS of any staff onboarding, offboarding, or personnel status changes requiring access modification.

4. Service Level Commitments & Health Audits

OSWORKS commits to performing regular proactive health checks, daily automated backup verifications, and monthly restore simulation tests. Specific response times, maintenance schedules, and management deliverables are detailed in your active management agreement.

5. Transparent Billing & Subscription Terms

Management services are billed on a clear, flat monthly or annual subscription basis. Software license costs for open source technologies and third-party platforms are billed directly to the client by respective vendors or passed through with zero hidden markups.

6. Termination & Offboarding Handover Protocol

Either party may terminate management services by providing 30 days written notice. Upon termination, OSWORKS will execute a seamless Offboarding Handover Protocol—transferring full root administrative ownership to the client’s designated contact and removing access credentials from OSWORKS management vaults within 14 business days.

7. Limitation of Liability

While OSWORKS maintains strict backup verification and preventative security standards, OSWORKS shall not be held liable for indirect, incidental, or consequential damages arising from upstream third-party cloud vendor outages, unauthorized third-party cyber attacks, or client non-compliance with security guidelines.

8. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any legal disputes or claims arising out of or in connection with these Terms or OSWORKS services shall be subject to the exclusive jurisdiction of the competent courts in Chennai, Tamil Nadu, India.

9. Contact & Legal Inquiries

For questions regarding these Terms & Conditions or service agreements, please contact us: